Delivery Information

Free UK Mainland delivery over £30

Orders placed online totalling £30 or more (excluding VAT) will be delivered free of charge to UK Mainland (excluding Scottish Highlands).

Orders to N. Ireland, the Highlands and Islands will be subject to a delivery charge which will be displayed at checkout.

Next-Day & Rapid Services

  • If orders placed before 3 pm, Monday to Thursday, we offer next-working-day delivery in England subject to the stock availability.
  • Orders under 25 kg cost £5.95 and Orders between 25 and 50 kg cost £11.50.
  • Our Next-Day service is available in England (excluding Isle of Wight and Scilly Isles), Wales and the Scottish Lowlands.
  • Please note that next-day delivery is not guaranteed, we endeavour to get your order delivered the next day.
  • Throughout the rest of the UK, we offer a Rapid service. Most deliveries with this service will arrive within 2 days, but customers in the most remote areas or in areas that require a water crossing may have to wait longer, particularly if the weather is bad.
  • Our rapid service starts at £6.95. Rates are tiered dependent on the weight of your order. Orders under 25 kg cost £6.95 and Orders between 25 and 50 kg cost £12.50.
  • This service does not apply during promotional periods, following a bank holiday weekend or during the Christmas & New Year period. Orders placed for next day delivery the day before a bank holiday will receive their order on the next working day. During these times we will endeavour to get your order to you on the next working day, but this may not be possible due to the large order quantity we receive. 
  • The Seller can accept no responsibility for transport delays causing late delivery.

Standard Delivery Information and Charges

UK Mainland (excluding Rural Scotland) – orders up to £30 (ex VAT) cost £2.86 ex VAT
Isle of Wight - £13.95 ex VAT
Rural Scotland - £14.95 ex VAT
Channel Islands & Isle of Man - £14.95 ex VAT
Northern Ireland & Scottish Islands - £17.95 ex VAT
Scilly Isles - £19.95 ex VAT

We aim to dispatch orders next working days where all items ordered are in stock (over 95% of orders are dispatched within this time frame). Times quoted are in good faith but shall not be binding. The Seller can accept no responsibility for transport delays causing late delivery.

Magic Cosmetics Ltd. is not liable for delayed, missing or damaged parcels/contents if a delivery signature has not been obtained where the parcel has been left in a designated safe place at your request.  If you choose to have your order delivered to a location, you deem as ‘safe’ then the liability transfers to you.

Please note, delivery addresses cannot be changed on an order by a customer once payment has been taken. We are unable to change your delivery address on orders paid by PayPal.  If you wish to make amendments to your delivery once an order has been made, please speak to a member of our Team.

Orders placed at the weekend or on a bank holiday will be processed on the next working day and delivered on the day following that.

Orders placed between 3 pm Thursday and 3 pm Friday will be out for delivery on Monday. If Monday is a bank holiday, then the order will be out for delivery on Tuesday.

International Deliveries (Europe Only)

We only deliver to Europe. Orders will be dispatched within 24 hours (excluding weekends and bank holidays). Delivery times vary due to destination and are approximate as below;

Europe Zone 1 (Belgium, Denmark, France, Germany & Republic of Ireland) - 2-3 days
Europe Zone 2 (Italy, Latvia, Luxembourg, Netherlands, Slovenia, Spain & Sweden) - 2-6 days 
Europe Zone 3 (Austria & Greece) - 3-9 days
Europe Zone 4 (Bulgaria, Czech Republic, Lithuania, Slovakia & Romania) - 3-7 days
Europe Zone 5 (Estonia, Finland, Hungary, Poland & Portugal) - 4-5 days
Europe Zone 6 (Norway & Switzerland) - 3-6 days

Shipping costs for European Zone Orders will vary depending on destination and also the weight of products ordered. However, in general, we deliver Europe;

  • Up to 20kg, we charge £15;
  • And after this, every 20 kg will be charged extra £15 (subject to destination and service used).

Customs

When purchasing goods for delivery outside the United Kingdom you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You are also liable for any additional customs clearance charges. Magic Cosmetics Ltd. has no control over these charges and cannot predict what they may be.

If you are ordering goods for delivery outside the United Kingdom it is your responsibility to comply with all laws and regulations of the countries the goods will travel through and where delivery is to be made.